We all know that success comes from repetition, and any outbound marketing effort will be significantly more successful if you incorporate multiple layers of follow-up. In 2012, PBS Managed Services began offering Live Call Services through our Outbound Call Centre to provide maximum lead generation for private sales and other customer acquisition opportunities.
When traditional dealer resources are not available, or cannot be counted on to make the follow-up calls, we'll make them for you! We'll prepare the script, call your contacts, and provide you with a list of confirmed appointments with details on the identified vehicle of interest prior to your event. Use the supplied reporting to track down any no-show appointments and maximize 100% of the identified opportunities.
If you feel you've over marketed to your existing customer base, we can help.
Balancing the right amount of marketing can be a challenge. Between weekly parts & service promotions, monthly sales promotions or private events and quarterly manufacturer initiatives, you may feel that you're targeting your existing customers more often than you'd like, running the risk that they'll simply stop listening.
So why not take an opportunity with your next campaign to reach out to a whole new market by combining our Live Call or Direct Mail marketing services with a new list of prospects from the homes around your dealership? Using public sources such as Stats Canada and the White Pages, our list services ensure that all contacts are fresh and pre-scrubbed against the National Do Not Contact list to ensure the best possible quality and contact performance.
The key to any successful event is awareness, and email marketing provides a cost effective method of providing a second touch to any print or telephone campaign.
Explore the benefit of email marketing with the confidence that PBS Managed services will take care of everything for you. With over 400 pre-designed templates, we can quickly and efficiently turn your monthly newsletter, event reminder, or VIP invitation around and out to your customers. Spam control checks are part of every design deliverable and ensure you obtain the highest possible delivery rates.
With PBS Email Services, we provide the final design, manage the distribution and provide reporting on Open rates, Click-thrus and Bounce statistics after the event.
Give your dealership a unique marketing edge by incorporating a short-code text message in conjunction with your next radio, social, digital or print media campaign.
Reach out beyond your current prospects and invite interested buyers to contact you without the annoyance factor caused by an aggressive text messaging campaign! With the right campaign in place, you'll see an immediate benefit in the number of mobile and text number's you'll be able to capture.
Try it today by texting Deal1980 to 313131.
Contact us today to see how we can assist you in improving your current customer retention and provide your dealership with the tools needed to retain or regain the customer activity you've worked so hard to establish.
The Customer First Loyalty Rewards program is simple and easy to manage, and still allows for a high degree of customization. Core components of the program include:
OPTIONAL DEALER COMPONENTS